GEManagement, Ltd.: Using Technology to Improve Your Customer Experience

At GEManagement, Ltd., technology is the name of the game. We always research the latest in high-tech tools. We use the best and newest technology around to complete your appraisal without sacrificing quality or accuracy.

While appraisal fees haven't necessarily gone up over the years, the demands placed on individual appraisers have. We put quality first, but we know that turnaround time is critical for many clients. So, we've found that the best place to save time is by changing our workflow. We strive to be the very best, and we've found that using the very latest in new technology allows us to provide more comprehensive reports, quicker turnaround times and the very best in customer service.


	Looking for a local Dupage County appraiser that knows how to use technology to their advantage? Contact GEManagement, Ltd. today!

Take a look at how GEManagement, Ltd. makes ordering easier

In the past, a lot of our orders were ordered via fax and were confirmed with phone calls once we got back into the office. Often, in this scenario, it might of taken hours to hear back to see if the order could be taken. These days, when orders are entered on this website, we receive a text message on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.

When you order from GEManagement, Ltd. you can expect us to be concerned about your deadlines. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually reduce the amount of time needed for your appraisal.

Data Gathering Tools

The appraisal process is nothing if not a detail-oriented process. We spend quite a bit of time collecting the facts on the subject property and the local market data and trends. GEManagement, Ltd. takes advantage of technology to close the gap once again.

Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using a program written for our phones that even lets us sketch a floorplan right on site. And instead of using an old tape measure, more and more appraisers are beginning to use laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.

All of this technology ensures that the final report is as comprehensive and conclusive as possible, requiring fewer call-backs and revisions. A real money saver for busy appraisal clients.

Modern appraisal report delivery ensures our clients have a number of ways to get their report

Delivery of appraisals as PDF files through e-mail is definitely the standard these days. Generally our clients are most familiar with receiving PDFs attached to their e-mail. It's a lot faster than the old days before e-mail. But, we've even been able to improve on e-mail with report delivery with this website.

Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an e-mail because it was too big? We have the technology to overcome those problems, too. When we deliver an appraisal through this website, the client is e-mailed a download link to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the download link is good for 90 days. So if anything happens to the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.

Finally, we use all digital workfiles...

It would probably be easier if appraisers could complete a report, give it to the client and never worry about seeing that document again. However, appraisals are employed to show the condition of a property on the inspection date. Therefore, appraisers must keep their reports for 5 years in case any disputes or other matters arise regarding the property.

Here again, GEManagement, Ltd. leverages our investment in technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the outdated hard copies and only need our computer to recall precisely what that report was about.

These are just a few examples of how we use technology daily. Utilizing the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to save time without cutting corners and deliver a better product to you, our client.